Created in 2015 and headquartered in the Netherlands, Ampleon is shaped by nearly 60 years of RF Power leadership. The company envisions to advance society through innovative RF solutions based on GaN and LDMOS technologies.
Ampleon is dedicated to being the partner of choice by delivering high-quality, high-performance RF products with its world-class talent. The portfolio offers flexibility in scaling design and production for any volume and addresses applications for 5G NR infrastructure, industrial, scientific, medical, broadcast, navigation and safety radio applications.
Proven reliability, secure supply and excellent product consistency enable highest manufacturing yields for customers who benefit from Ampleon being a one-stop partner for RF power solutions. For more details, please visit www.ampleon.com.
the global sales operations team operating from the Ampleon headquarters based in Nijmegen.
You will be a linking pin between the assigned customers and Ampleon internal teams regarding component supply, order intake, and accounts receivables. Your main tasks and responsibilities:
- Intermediary for customers with internal departments (a.o. Sales, Technical Service, Production, Transport Planning) in order to:
- Manage daily inquiries regarding orders & delivery status, track & trace, logistics configurations, stock availability
- Keeping customers informed, setting and following up on commitments especially for critical part items to ensure customers' productions run smoothly
- Open order book reporting
- Approved NPI/sample invoicing and seeing through till completion
- Creating delivery note orders and following up on their logistics status
- Expedite urgent and delayed shipments to customer’s premises
- Promptly resolve a customer complaint, return, invoice, and stock reconciliation
- Order Management
- Order placement, validating orders, and/or allocation for products based on forecast & policies
- Control SAP for customer service and planning execution (including product allocation)
- Customer master data validation
- Plan, communicate and adjust customer order book
- Drive customer KPIs and balance with Ampleon’s goals/interests
- Execute tasks to support tactical sales initiatives, including pull-forward of mismatched delivery commitments, promotion of product availability, and driving fast and positive responses to un-forecast/off-contract inquiries from customers
- Supporting role in quarterly business reviews (QBR), keep track of and perform regular face-to-face business reviews with counterparts at all key customers to review a.o. performance, order coverage, review lead times and forecast and resolve supply issues, link with the account managers of the relevant departments and support follow-up
- Identify business process improvement opportunities that optimize efficiency and improve service
- Handle projects in the field of sales or supply chain as agreed with the manager
- A position in an international environment with over 35 nationalities working in cross-functional teams across 18 locations
- A ‘flat’ organization: informal, flexible, no-nonsense and hands-on
- Growth and learning opportunities to develop yourself in Ampleon
- A competitive salary package including a bonus program
- A variety of inspiring events throughout the year, such as various development activities, sports and family events and many more
- An excellent pension scheme at PME
- 25 holidays and the ability to buy extra leave days
- A bicycle plan (tax advantage for bike and accessories
- Bachelor’s degree
- 2-5 years of working experience in customer service and/or planning, more is a plus
- Affinity with the customer service role and planning principles and topics (words like Material, Factory, Supply, S&OP, Demand, Accounts Receivables resonate with you)
- SAP or other ERP experience is a must
- Good written and spoken English
- Team player, able to work with various departments and teams of which some are not co-located, and capable of working with different cultures
- Driven individual who continuously wants to develop and learn and goes the additional mile
- Strong analytical skills, greatest attention to detail and accuracy
- Ability to work under pressure
- Last but not least, obviously very customer focused, internal and external
Apply for this job
To streamline the application process, please submit a detailed resume/CV, including your personal contact information, references, and a letter outlining your motivation.
Recruitment process
We prioritize efficiency, ensuring that our application process is fast, effective and straightforward. For questions or open applications, contact our recruitment team.
The application process will be taken care of by our recruitment partner HIP B.V.
After submitting your application, you will receive a confirmation e-mail.
Should you be a potential fit, we will invite you for an interview.
Meet our regional HR Business Partner to establish mutual understanding and collect essential information.
Get to know the Ampleon hiring team personally, either through face-to-face interactions or online meetings. You will be invited to 3 to 6 interviews, involving these key parties: 1) hiring managers, 2) peers, and 3) HR representatives.
Once negotiations reach a satisfactory conclusion for all parties involved, you will receive a contract offer, marking the beginning of your career journey at Ampleon.
You will benefit from comprehensive onboarding, supported by information, events, and continuous assistance from your supervisor and a buddy, ensuring your comfort from day one.